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Search our knowledge base or submit a support ticket for assistance with FLUX plugins and account management.

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Support Categories

License & Activation

Manage your serial keys, machine authorizations, offline activation, and iLok account sync.

Downloads & Updates

Access the latest installers for FluxPRO, FLUX Engine v5, and companion plugin packs.

DAW Compatibility

Troubleshooting AU, VST3, and AAX integration across Pro Tools, Logic, Ableton, and FL Studio.

Frequently Asked Questions

After completing your checkout, you will receive a license serial key via email and directly in your account dashboard. Open your DAW, insert any ELEMENTS plugin onto a track, and click "Activate". Enter your key or log into your account portal to instantly authorize your machine.
All updates are free for registered owners. Log into your account management portal or visit your download confirmation email link to grab the latest macOS and Windows installers.
Our plugins support all major 64-bit DAWs supporting VST3, AU (Audio Units), and AAX formats, including Pro Tools, Logic Pro X, Ableton Live, FL Studio, Cubase, and Reaper on both macOS and Windows.
Yes! Each standard single-user license allows active authorizations on up to two machines simultaneously (e.g., your primary studio desktop and mobile laptop setup), provided they belong to the same primary user.
If you cannot find the answer to your question in our knowledge base, scroll down to use our direct support ticket form below. Our engineering and support team typically replies within 24 business hours.

Submit a Support Ticket

Need dedicated assistance? Fill out the details below and our team will get back to you promptly.