Privacy Policy
Effective Date: August 1, 2026 • RSS Music Group / ELEMENTS
1. Overview
At ELEMENTS (a division of RSS Music Group), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website (jkelements.org), purchase our hardware or software plugins, or utilize our cloud-synchronized licensing infrastructure.
2. Information We Collect
We collect information to provide better services, process transactions, and validate plugin licenses across your professional audio workstations:
- Account Data: When you create an account or sign in (including via Google authentication), we collect your name, email address, and authentication credentials.
- Transaction & Billing Data: Details related to your purchases of hardware (headphones, microphones, interfaces) and software licenses. Payment processing is handled by secure third-party gateway providers; we do not store full credit card numbers on our servers.
- Plugin Activation & Telemetry: Hardware IDs and machine fingerprints generated solely for the purpose of validating VST3/AU software licenses and cloud synchronization.
- Support & Communications: Messages, logs, or inquiries transmitted through our Contact Us forms or direct support emails.
3. How We Use Your Information
Your data is used strictly for operational, support, and security purposes:
- Processing and fulfilling hardware orders and software license deliveries.
- Authenticating user login sessions and managing account dashboards.
- Validating anti-piracy protocols and ensuring seamless cloud license activation across your studio computers.
- Sending critical technical advisories, software update patches, and customer support responses.
4. Data Sharing & Security
We do not sell, trade, or rent your personal information to third parties. Data is only shared with trusted service providers strictly necessary for order fulfillment, secure payment processing, and core infrastructure hosting (under strict confidentiality agreements). We implement robust administrative, technical, and physical security measures to protect your data against unauthorized access.
5. Your Rights & Choices
You retain full control over your data. You may request access to, correction of, or deletion of your personal account information at any time by logging into your account settings or contacting our privacy desk directly.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our team at privacy@rssmusicgroup.com.